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Frequently asked questions.

What happens to my existing data?

Nothing. Your data is still yours. Your entire service is backed up and migrated to Xplor for free and you can access it anytime from a Mac or Windows computer.

Will it be easy to switch to Xplor?

Yes, it will. There’s no need to save your stuff elsewhere before switching from your legacy provider. Use our patented software and it securely transfers your content for you. That means things like your bookings, enrolments, contacts, rosters, payments, children’s records and much more.

Is Xplor as Good as they say?

More observations are taken on Xplor than any other platfrom in the world. We provide the hardware and software together using second-to-none technology, so you can focus on teaching. Xplor also has incredible features like automated CCMS, Instant Sign in and Out and automatic compilation of your data into accessible reports.

Why is Xplor so fast?

Xplor runs on high-performance servers that are custom-designed by Verizon and AWS — including a network of edge caches distributed around the globe. And because these technologies are so efficient, Xplor delivers incredible speed to our users. Combine all that with the latest Xplor updates offering smart new features, and everything you do on Xplor feels fast and fluid. No more error messages.

Will Xplor be easy to use?

You bet. Ease of use is at the core of everything Xplor creates, and Xplor is designed to be both simple and intuitive. With a swipe of your finger or a single tap, you can manage rosters, send an invoice with Xplor Pay, or customize your dashboard. It also comes with acsess to the Academy, so you can get the most out of your platform.

How does Xplor protect my data?

Privacy is a priority with Xplor. Unlike many other platforms, important data on Xplor is encrypted from the start and protected by your passcode. Xplor keeps private all your important data, and Xplor will not sell your information to anyone for any reason. Best of all we provide easy-to-install software updates that help to protect your platform and your data from security threats.

What makes CCMS on Xplor so great?

Xplor is both simple and powerful. It doesn’t just manage your CCMS — it also lets you automate rosters, communicate with parents, and even save you $17,000 per year.

Can I get help from a real person?

No matter where you are, we have real human beings ready to help. Whether you want to know more about switching, or about features in Xplor, Xplor’s award-winning support team offers assistance of any kind. Just call a Specialist, chat online, or visit an Xplor Store. There’s also an Xplor Support app and a dedicated Twitter handle @MyXplorSupport.

What about programming and planning?

Record and communicate learning as it happens. Receive instant feedback and plan new ways to extend children’s unique interests and abilities. Create accessible ePortfolio records that travel with a child from birth to school. Teachers and families become co-learners in their child’s development.

Will I love Xplor?

Xplor has industry-leading satisfaction rates — in fact, 97 percent of people who have Xplor say they love it. That’s a lot of smiling educators. A lot of happy parents. And a lot of people who are glad they chose the world’s most loved Child Care Management System.

Get Xplor in your service. Sign up your service to start using Xplor.
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